Our Return Policy in short


  • Contact HouseofGrimborg (houseofgrimborg@gmail.com) before returning any items.
  • You can return the product within 14 days of delivery.
  • The product must be in new condition
  • Unless arrangements are made with us, you cover the cost of the return.
  • If you have any questions, please contact us.

You can find our full Return Policy in our Terms and Conditions.

Instructions for returning goods

  • If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to, preferably using the return form.
  • Ship the items for return within 14 days of the date of the notification.
  • You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
  • If possible, please provide us with a tracking number for the return shipment.
  • If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
  • Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

Return Conditions

The product must be in new condition and preferably sent back in it's original packaging. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. HouseofGrimborg suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.


All enquiries: houseofgrimborg@gmail.com